WolfTVs

Legal Disclaimer: WolfTVs Policies You Must Know
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Warranty Policy

Thank you for choosing WolfTVS.com for your IPTV needs. This Warranty Policy (“Policy”) describes the terms and conditions under which WolfTVS.com (“we,” “our,” or “us”) provides a limited warranty for the Service and related products. Please read this Policy carefully before using our Service.

1. Scope of Warranty

  • Coverage: WolfTVS.com offers a limited warranty that covers the IPTV service provided through our platform. This warranty guarantees that the Service will function as described at the time of purchase under normal use conditions.
  • Duration: The warranty is valid for the duration of your active subscription period, beginning on the date of your subscription purchase.

2. What is Covered

  • Service Availability: We warrant that the IPTV service will be accessible and available for use as described in our subscription plans. If you experience a significant service disruption that is attributable to our platform, you may be eligible for a remedy as described below.
  • Support: We offer technical support to address any issues you may encounter with accessing or using the Service. Support is available via email at Contact@wolftvs.com.

3. What is Not Covered

  • Third-Party Content: We do not guarantee the availability, quality, or performance of third-party content provided through the Service, including but not limited to live TV channels, movies, and other streaming media.
  • Customer Equipment: This warranty does not cover any issues arising from customer-owned equipment, such as internet routers, devices, or software that are used to access the Service.
  • Unauthorized Use: Any issues resulting from misuse, unauthorized modifications, or attempts to hack or circumvent the Service’s security measures are not covered by this warranty.

4. Warranty Limitations

  • No Guarantee of Uninterrupted Service: While we strive to provide uninterrupted service, we do not warrant that the Service will be available at all times or that it will be free of errors, bugs, or other issues. Scheduled maintenance, network outages, or other factors beyond our control may cause temporary disruptions.
  • No Warranty for Certain Issues: We do not provide a warranty for issues caused by factors outside our control, including but not limited to poor internet connectivity, weather conditions, or third-party service failures.

5. Remedies

  • Service Credits: If you experience a service disruption due to an issue covered under this warranty, you may be eligible for a service credit, which will be applied to your account for future subscription periods. The amount of the credit will be determined based on the duration and severity of the disruption.
  • Refunds: In certain cases, we may offer a partial or full refund of the subscription fee if the Service fails to function as described and we are unable to resolve the issue within a reasonable time frame. Refunds are granted at our sole discretion.

6. How to Make a Warranty Claim

  • Contact Us: To make a warranty claim, please contact our support team at Contact@wolftvs.com with a detailed description of the issue you are experiencing. Please include your account information and any relevant screenshots or error messages.
  • Response Time: We aim to respond to warranty claims within [X] business days. Our support team will work with you to diagnose the issue and determine the appropriate remedy.

7. Exclusions and Disclaimers

  • No Implied Warranties: Except as explicitly provided in this Policy, WolfTVS.com disclaims all other warranties, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • Limitation of Liability: To the fullest extent permitted by law, WolfTVS.com shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Service or the breach of this Policy.

8. Changes to this Policy

We may update this Warranty Policy from time to time. Any changes will be posted on this page, and your continued use of the Service after such changes are posted constitutes your acceptance of the new Policy.

9. Governing Law

This Policy shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of laws principles.

10. Contact Information

If you have any questions or concerns about this Warranty Policy, please contact us at Contact@wolftvs.com.

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